Privacy Policy

Last Updated: 3/25/2024

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This Privacy Policy explains how information about you is collected, used, and disclosed by Optimistiq, LLC (“Optimistiq,” “we,” “us,” or “our”). This Privacy Policy applies to information we collect when you use our websites, mobile applications, SMS messaging services (the “SMS Platform”), and other online services that link to this Privacy Policy (collectively, the “Services”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

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Collection of Information

We collect information you provide directly to us. For example, we collect information when you create an account, participate in interactive features, fill out a form, make a donation, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

When you make a donation or sign up to receive SMS messages from campaigns or organizations through our Services, we may collect certain information from you, such as your name, address, occupation, and employer, as required by the Federal Election Commission (FEC). This information may be reported to the FEC as required by law.

When you access or use our Services, we may automatically collect information about you, including:

Log Information: We collect log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, browser type, referring/exit pages, and operating system.
Mobile Device Information: We may collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers may use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may collect voter file data from state parties and other publicly available sources.

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Use of Information

We may use information about you for various purposes, including to:

Provide, maintain and improve our Services;
Provide and deliver the information you request, process donations and transactions, and send you related information, including confirmations and receipts;
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions and requests, and provide customer service;
Communicate with you about products, services, offers, promotions, rewards and events and provide other news and information we think will be of interest to you;
Monitor and analyze trends, usage and activities in connection with our Services;
Detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Optimistiq and others;
Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
Link or combine with information we get from others to help understand your needs and provide you with better service; and
Carry out any other purpose for which the information was collected.

Optimistiq is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

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Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;
With organizations, candidates, campaigns, groups or causes that we believe have similar political viewpoints, principles or objectives;
With our clients and other third parties at an aggregate level that does not directly identify you;
As required by the FEC, including your name, address, occupation, and employer for donations exceeding $200 in an election cycle;
When we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities;
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Optimistiq, its employees, volunteers, constituents or others;
In connection with, or during negotiations of, any reorganization, formation of new entity, asset sale or transfer, financing or lending transaction or in any other situation where personal information may be disclosed or transferred as one of our business assets; and
With your consent or at your direction.

Phone numbers collected through our SMS messaging Platform will not be shared with or sold to third parties for their marketing purposes. However, we may share your phone number with the organizations or campaigns you’ve agreed to receive messages from, subject to applicable laws and regulations.

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Analytics and Advertising Services

We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Optimistiq and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.

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Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

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Your Choices

Account Information
You may update or correct information about yourself by editing your account settings within the Services. If you wish to delete or deactivate your online account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

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Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

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Promotional Communications
You may opt out of receiving promotional emails or text messages from Optimistiq by following the instructions in those emails or text messages. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

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Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

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Contact Us

If you have any questions about this Privacy Policy, please contact us

By using the Services, you agree to the terms and conditions contained in this Privacy Policy and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use the Services.